What customer feedback are we ignoring?

How do you identify patterns in customer feedback that might be overlooked but could actually reveal major opportunities for improvement?

One area where we might be overlooking valuable feedback is related to the magento authentication keys. Some users have mentioned difficulty with logging in or recovering accounts, but this issue hasn’t been prioritized in our updates. It's easy to get caught up in more visible problems, but ignoring these smaller issues can cause frustration for customers. Addressing even the minor concerns can go a long way in improving user experience and building trust.