Why do competitors have more customers and higher sales?

Honestly, I’m getting frustrated because it feels like I’ve done everything I needed to, but competitors are still ahead, and my sales and revenue aren’t growing. At the same time, I’m sure the products I offer are a higher quality.

From my experience, I’ve found that customers really value the functionality and ease of use of websites and apps for online stores. But they also pay a lot of attention to how they can pay. How comfortable and fast the process is, what payment methods are available, and all that. Even in different industries, I recommend checking out this article https://todaynews.co.uk/2025/04/15/the-role-of-innovative-payment-solutions-in-staying-competitive-in-the-art-supply-industry/ . New technologies and more optimized payment solutions help stay competitive.