CRM for customer support tickets?

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Barbarra

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  • 65 posts
24 novembre 2024, 22:08
Hi all, I’m looking into ways to improve customer service for my Magento store. Does anyone use a CRM for managing customer inquiries and support tickets? I’d love to know how you’ve integrated CRM with Magento to improve response times and customer satisfaction.

Killot

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  • 55 posts
24 novembre 2024, 23:25
Improving customer service often involves integrating CRMs with Magento. Tools like magento 2 google analytics ecommerce tracking enable seamless synchronization, ensuring customer inquiries and support tickets are tracked effectively. How have these integrations impacted your store’s response times and overall customer satisfaction levels? Any specific CRMs you recommend?

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